Iken Personics is a customer analytics company that
provides N = 1 deep personalization solution using
Hybrid AI technologies to business in various
domains such as Telecom, Media &
Entertainment, Ecommerce etc.
Our personalization solution moves away from segmentation & business rules
and focuses on creating single customer view, hence enabling intelligent
recommendation driven by self learning, operationally integrated solution
provided by our revolutionary platform, Mooga.
Maximize the revenue of your business
Predict your customers' intentions and recommend the perfect product to each
of your customers. Enhanced customer
experience will assure customer loyalty and increase in revenue
Around 03x business impact and 01.5x upsurge in conversion
– as experienced by one of our clients
Right product, right place, right time
Understand the context and intent of the users to get an insight into their
behavior. Provide your customers with an enriched experience with time - based
and location-based personalization.
One size doesn't fit all
Most of our competitors in personalization space see customer analytics as
mostly a big data problem with a segmentation or micro-segmentation approach.
However, we believe that personalization is a qualitative problem, where each
user needs to be treated individually, hence N=1 Approach!
We cater to multiple business verticals such as telecom, media & entertainment,
retail, banking, insurance and travel, through various inbound & outbound
channels. Our platform is designed with loosely coupled services, such that it
integrates and quickly adapts business needs, hence enabling automated &
Iken Personics is the catalyst that will speed up your
business and your company's growth.